Return or Exchanges will only be processed if:
A receipt is needed to process a return or exchange. We will not make any exceptions.
Product is not damaged in any way
Tags are still on
You have 14 days for a full return and 30 days for an exchange or store credit on a gift card.
If the 14 days have passed you will be offered an exchange. If 30 days have passed we unfortunately cannot offer you a refund of exchange.
Instore Gift Return:
You were gifted an items but it's not going to work. You have 30 days for an exchange or credit on a gift card. 30 days starts from the date on the gift receipt.
Humen Kind is not responsible for any shipping charges, fees or any amount of money that may be incurred when you ship your return back.
You will have 30 days from the delivery date to send back your return. Let us know you are doing so by emailing us at firstname.lastname@example.org.
Once received, we will inspect the items and notify if anything is wrong. We will then process a return which can take 2-5 Business days to reflect on your statement.
Gift Cards are Final Sale. You cannot refund or receive cash for the amount of the gift card.
All Sale items are Final Sale.